Homecoming

Sometimes letting someone else have their moment makes you feel better than having that moment yourself. Kindness has its own reward – it’s how it makes you feel.

Homecoming, posted with vodpod

 

Bullying Is A Choice

Bullying is a choice. Enabling bullying, by ignoring or cheering a bully, is a choice. Bullying or enabling a bully are bad choices. Make a better choice. Reach out and support someone who has been bullied. That’s a choice can save a life.

Short Video: The Locker


 

The Importance of Listening

 

It is amazing how under appreciated the skill of listening is. Listening is important in personal relationships, business and personal development.

“The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.”

— Henry David Thoreau, Author

In personal relationships having someone listen to you, really listen to you, without advising you, without waiting to provide a response, but simply to hear you, to understand you, is rare. It is also a wonderful gift.

How many times has someone really listened to you without an agenda? How many times have you listened to someone, just to hear them?

“We listened to what our customers wanted and acted on what they said. Good things happen when you pay attention.”

— John F Smith, Former CEO and President General Motors

To listen to your customers intently to understand their wants, their problems or needs and their expectations is the most important market research you can do. Early in my career I was a top salesman. From experience I can tell you that the most important sales tool is the right question and the ability to listen to and understand the answer. Selling, is after all, problem solving. Once you understand the customers problem you can provide the right solution. It never ceases to amaze me how many salespeople are anxious to present me their solution before they understand my problem.

Do you ask questions to understand the problem before presenting your solution? How could you improve your questions and your listening?

“Listen to the chorus of voices in your own head. If they express worry, doubt, or fear counter them by asking yourself empowering questions to reframe your thinking.”

— Vivo Saggezza, mentor

Ask yourself, “What can I learn. Who can I get to help? How can I reduce risk? How can I increase my confidence? Who do I know who has done this before?

You will find answers that empower you. Your thinking will change to the action you can take to achieve your objective.

Better listening can improve your personal life, your business success and your personal development. What can you do today to improve your listening?

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